Communications and SMS Terms

How you sign up (opt in)

You sign up by typing your mobile number into a form on samjak.ai, such as our audit or booking form, or into a lead form on one of our ads, and checking the box that says you agree to get calls and text messages from us. The box is never checked for you. You can use the form without checking it. Texts only go to people who opted in.

When you check the box, you give your electronic signature and agree that SamJak AI may call and text you at the number you gave, including automated calls, calls with an AI-generated or artificial voice (an AI voice assistant), and text messages.

What messages you get

• Service texts: reminders, confirmations, and replies about an audit call or appointment you asked for, and replies to questions you sent us.

Consent

Agreeing to get texts is your choice. Consent is not a condition of buying anything. You can book your audit call without agreeing to texts.

How often

Message frequency varies. For service texts it depends on your appointment and your replies, usually a few messages per booking.

Costs

Message and data rates may apply. Check with your mobile carrier.

Opt out (STOP)

Reply STOP at any time to stop getting texts. STOP, END, CANCEL, UNSUBSCRIBE, and QUIT also work. You will get one message confirming you are opted out. After that, we will not text you again unless you opt in again.

Help (HELP)

Reply HELP for help. You can also email support@samjak.ai.

Carriers

Carriers are not liable for delayed or undelivered messages.

Your information

We do not share mobile phone numbers or SMS opt-in consent with third parties or affiliates for marketing purposes. We do not sell your information. Read our Privacy Policy and Terms of Service for more.

Phone calls and AI voice

Some calls from us, or answered for us, may be handled by an AI voice assistant. There are two paths.

• Path 1, you agreed to calls. If you gave us your number on a samjak.ai form, our booking page, an ad lead form, or by opting in to texts, and you agreed to calls, we may call you about your request. These calls can be automated or made by an AI voice assistant, as described in the wording you agreed to. If you ask whether you are speaking with an AI, the assistant will tell you the truth.
• Path 2, you have not agreed. If we call a number that has not agreed to automated or AI calls, the call starts by saying it is an AI assistant calling for SamJak AI Consulting, and that the call may be recorded. It tells you about an audit call at no charge and asks if it is okay to tell you more. You can say "stop" at any time and we will not call again. If you say no, or do not answer, we end the call and add the number to our do not call list.
• You can reach a person. On both paths, ask for a person at any time and we will hand the call to one, or set up a call back with Sam.
• Recording and transcripts. Calls may be recorded or transcribed to answer you, keep notes, and check quality. We say so at the start of the call.
• How to stop calls. Say "stop calling me" or "stop" during a call, or email support@samjak.ai with your phone number and the words "do not call". We will add your number to our do not call list and stop calling it within 10 business days. Opting out of texts does not stop calls, and opting out of calls does not stop texts, so tell us if you want both stopped.
• Consent is your choice. Agreeing to calls or texts is not a condition of buying anything.

Contact

SamJak AI Consulting
support@samjak.ai