Every new inquiry answered in under 5 minutes. Day or night.
SamJak AI Consulting sets up AI-assisted intake and follow-up for firms with 10 to 75 people, on the phone, email and website tools you already use. Calls, web forms and chats stop going to voicemail, and every inquiry is tracked through to a signed client. Live in 30 to 45 days.
Built and run by Sam Jak, 25 years in enterprise systems and AI. Your attorneys or partners approve every script. You keep everything we build.
What a slow reply costs
In Clio's 2024 secret-shopper study of 500 US law firms, 67% didn't respond to an emailed inquiry and only 40% answered the phone.
Source: Clio, 2024 Legal Trends ReportRead: how fast should a firm answer?Run an insurance agency or CPA firm? We won't quote a statistic we can't source. Put in your own numbers instead.
Or check your own numbersHow it works
Intake Speed Check
We test how fast your firm answers today, with your permission, at no charge.
Design
We map your intake and follow-up. Your attorneys or partners approve every script.
Build on your tools
We set it up on the phone, email, website and case or client management tools you already use. No rip-and-replace.
Launch and monthly scorecard
You go live in 30 to 45 days, then get a 1-page report every month.
What we measure every month
- Median time to first response
- After-hours coverage
- Follow-up attempts per inquiry
- Inquiries to consults to signed clients, by source
Intake Speed Scorecard (Sample)
| Channel | First response | Next step offered | Follow-ups in 72 hrs | Grade |
|---|---|---|---|---|
| Phone, business hours | 4 min | Yes | 3 | A |
| Phone, after hours | Voicemail | No | 1 | D |
| Web form | 6 hrs | Yes | 1 | C |
| 1 day | No | 0 | F | |
| Chat | Not offered | n/a | n/a | n/a |
Fix this first: answer after-hours calls.
Sample scorecard. Illustrative layout, not a real firm.
Who this is for
Good fit
- Owner-run law firms, insurance agencies and CPA firms in Michigan
- 10 to 75 people
- A steady flow of new inquiries by phone, web form, email or chat
Not a fit
- Solo practices
- Firms without a regular flow of new clients
Works with the tools you already use
We set up intake and follow-up on your existing phone, email, website and case or client management tools. Nothing to rip out, no new system for your staff to learn from scratch, and you own everything we build.
Careful by design
- No legal, tax or insurance advice is given by any AI.
- Your counsel decides on AI disclosure.
- Your attorneys or partners approve every script before it goes live.
I'm Sam Jak. I spent 25 years building enterprise systems and AI. Now I set up intake and follow-up for owner-run firms that will never hire a CTO.
We're new to this niche, so you won't see client logos or reviews here. New firms start with a 90-day pilot.
How fast does your firm answer right now?
Find out at no charge. Requesting a check takes about 2 minutes.
Or check your own numbers